My iOS developer account has two-factor authentication, what should I do?

As you may, or may not know, Apple has recently started to enforce an extra layer of security when logging to your iOS developer account called – two-factor authentication or 2FA. In short, that means there is an extra step that needs to be done on your side since our publishing team is submitting the app on your behalf, that would enable them to continue submitting apps as they did previously.

The solution for this procedure – adding our phone number which is used as a Trusted number in your account settings, so our publishing team can easily manage your apps and app submissions.

IMPORTANT – when you add our phone number to your account as a Trusted number, there is an additional step – once we receive the code, we will need to forward it to you, so you could verify this procedure.

IMPORTANT - For that reason, if you have 2FA enabled, we will contact you during the submission process, request your phone number which will be used for the below-mentioned process. In that process, it would be great if you could send a message prior to the submission via Viber or Whatsapp, state your first and last name and your app ID just so we know which app are you referring to.

To avoid any extra charges or complications during this verification process, as mentioned above, Viber or WhatsApp services will be used for the exchange of these verification numbers.

NOTICE –  Please make sure that you already have an active Viber or WhatsApp account tied to your phone number!

IMPORTANT – this number is not to be used for any kind of support, calls or anything similar. Such requests will be ignored, blocked and we will not respond to them!

How to add another Trusted phone number?

1) Log in to your Apple ID account page
2) In the Security section, click on the Edit button
3) Under Trusted Phone numbers, click on Add another phone number…
4) Add the number: +385 (Croatia) 993649057
5) We will receive the code on our device and forward it to the number we exchanged with you previously, via Viber or Whatsapp
6) Save this code.
After this, our phone number will be listed as a Trusted number under your account, and we will be receiving a code via SMS when trying to log to your account in the future.

NOTICE – When someone from our team logs in, his Macbook device will be saved on your devices list as a Trusted device.

As for any other questions or concerns, feel free to contact us.
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