What domain settings do I need to change to set up my HTML5 app?For users to be able to save your HTML5 app version to their device, you must first provide Shoutem with a subdomain that we can use to point to your app. Since there are many different domain providers, we suggest checking the list of providers in this article to find if we have a step by step example for the one that you are using. If you can't find the example for the domain provider you are currently using, drop us an e-mail using this form and we will do our best to help you and add the guide for it as well.
In order to set the redirection correctly on your domain, you want to find DNS settings under your web domain account. DNS settings are separated into a few categories, including A Record and CNAME values. We'll be working with CNAME for set this up.
Adding A CNAME ValueFirst, you need to find your domain's DNS area. This can be labeled as: DNS Settings, DNS Control, DNS Manager, Advanced Zone Control or something similar. If you can't find something like this, please check the list of instructions for specific domain providers below.
When you find DNS settings, select the Add New Record or a similar option depending on your domain provider . You'll want to assign the following CNAME values in your DNS settings:
- Name (subdomain) - Whether it's app.yoursite.com, m.yoursite.com or whichever subdomain you've chosen, you'll need to add that subdomain in this area.
- Points to / Hostname / Alias / Destination / Record Value - Point your subdomain to: apps.shoutem.com
- TTL Value - Not all control panels have this. If you do, leave this value at its default. No need to change this.
If you can see only the A type redirection, you are probably in the wrong place. A redirections are used to redirect to a static IP address, instead of a dynamic address like the one that we use.
After you set this up, please wait up to 48 hours to give the DNS server of your domain provider enough time to refresh itself and process the change.