Support Center

App Statistics feature

Last Updated: Jun 23, 2016 11:42AM CEST
In the App Statistics tab you can see various statistical information for your app. You can monitor different app usage metrics such is the number of downloads, sessions, active users and app’s most visited pages. Also, you can see figures and graphs about engagement of your app users such as loyalty and places module usage, as well as general user statistics. Each statistic you can filter against a certain period of time

In order to access your app statistics, please click the “graph” icon in the left menu:

If your app still hasn’t been released to App Store or Google play, you will see the following screen. Please do wait for your app to get released before accessing analytics!


App Statistics

Under “App” tab, you will see the following statistics in selected time period: number of downloads, sessions, active users  and page views.

"Downloads" section shows how much your app is downloaded in selected period of time. On the pie chart to the right, you can see percentages of downloads on Android and iOS platform separately. 

A "Session" is a group of interactions that take place in your app within a given time frame. For example a single session can contain multiple screen views, social interactions, etc. By default, a session lasts until there's 30 minutes of inactivity.

"Active users" shows unique users who initiated sessions on your app in a given time frame.

"Pageviews"  shows the total number of pages viewed in selected period. You can also see the top 10 pages of your app.


In this tab, you can see statistics for number of visits, members engaged, purchases, visit shares and redemptions. From the drop-down menu ‘All places’, you can choose to see statistics for just one place.

Under each graph, you’ll find a detailed report on the criteria selected.


User activity tab shows posts, visits and shares.



This tab shows statistics on check-ins and shares.


Contact us

Didn't find what you were looking for? No problem! Feel free to
write to our support team.
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
Invalid characters found